CRM

Codian CRM Automate Workflows

Automate your team’s repetitive tasks, enabling them to spend more time nurturing customers. From transforming emails into lead records, to creating follow up reminders after sales calls, to emailing you a deal update when an opportunity stage hits “won” – workflows make sure you don’t have to sweat the small, and maybe even some of the big stuff.

Codian Sales CRM software helps your sales team win more deals faster. It highlights the most valuable leads to work with, helps keeps track of deals, nurtures them automatically, alerts you when to follow up, and shows you pre-built performance insights that suggest where you can improve – all while helping your team be more collaborative. That leads to happier, more productive sales teams.

Help Desk

Codian CRM Help Desk software helps your customer service team drive customer loyalty in a multi-channel world. With it, your support team can triage customer requests from across any channel, assign them to agents, track their progress, and ensure SLA-speed closures – all the while tracking customer happiness, and measuring performance to spot and open up bottlenecks that stand in the way of 

All-In-One

All-in-one CRM software helps your marketing, sales, and support teams create great customer relationships across the entire customer life cycle, at scale. With it, marketing teams can capture and nurture leads. Sales teams can score them, track and close resulting deals. Support teams can look back at a complete customer history to provide more knowledgeable and professional customer support. And every team can chart a path to scaling in size and performance effortlessly with forecasts, insights and analytics.